It is very important to use only the Targus model of Power Supply Unit (PSU) that came with the associated Targus Universal Docking Station (UDS) model. Many PSU look alike and may even have very similar barrel type connectors, however they vary in capabilities and specifications. Not using the correct PSU may cause damage to the UDS. For instance, the DOCK120 accepts only a 5Vdc PSU and not the higher […]
The DocKtor is exposed to all kinds of unique things when using Universal products. Some of the more common mistakes, and their fixes, when using universal power from a dock ACP71 or ACP77 include: Be sure to use the correct power tip, not just one that fits. Many power tips look alike and may even fit in the host computer but it is important to reference the installation guide inside […]
What: Targus is introducing a new “3-pin” power tip system for applicable Universal Docking Stations (UDS) and Universal Power Supplies (e.g. AC and DC chargers). The system includes a 3-pin DC cable and 3-pin power tip to replace the older 2-pin design. It will be included with the ACP71-80/81 and ACP77-80/81 models. The “81” also uses the 3-pin power DC cable and power tip set, but with a new PSU […]
Targus has determined that certain ACP71USZ-66 and ACP77USZ-66 shipped in March and April may have issues with the H2 power tips installed. The issue with the tips affect the functionality where it will not provide power or charging to the HP PC host. If you determine that you have affected H2 power tips, please contact your Targus representative for free replacement tips.
Targus, DisplayLink, and Microsoft are aware of the issue, see https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/no-refreshre-rendering-on-parts-of-a-program/7553c7cd-a567-4424-aa1a-4f604de70661?rtAction=1479481187951 . This often-intermittent issue is not specific to using Targus docking stations but rather to using external monitors with Windows 10. Microsoft has addressed this issue in the Windows 10 Creators Update but not in previous versions of Windows 10. If you are experiencing the issue and do not plan to upgrade to the Creators Update, please contact Microsoft […]
Thee DocKtor was pleased that his phone carrier enabled him to update to Android “Nougat” v.7.0 a few weeks back. Connecting to the Targus UDS worked as documented here. Targus UDS work with Android 5.0 and newer OS versions.
With most major updates to the OS it is often necessary to reboot for full dock and PC functionality. This is apparent with the Creators Update for Windows 10. Please be sure to reboot your PC when installing the update. We have noticed that on some PC, it is necessary to re-connect the external monitors, either mirrored or extended, after the update and reboot. The DocKtor has been running Windows […]
While The DocKtor always recommends having the latest validated version of Targus Universal Docking Stations’ (UDS) software, he does understand that many company’s IT departments are hesitant to update, validate, and regression test newer versions, especially if the company is not using newer Targus UDS. However, for getting the maximum performance and features out of newer models of Targus Dual Video UDS, there are minimum versions of the UDS software […]
We have seen an increase of issues with an outdated USB Host Controller driver on Windows 7 and Skylake machines lately. If you are experiencing difficulties with your DisplayLink based Targus Universal Docking Station, please consider the latest driver from Intel at: https://downloadcenter.intel.com/download/22824/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-Intel-8-9-100-Series-and-Intel-C220-C610-Chipset-Family?product=65855
It may appear that some USB Type-C docking stations, hubs, and adaptors do not work in applications requiring USB Type-C Power Delivery Pass-Through. This is the case when an undersized Power Supply Unit (PSU) is used. All of the power sinks (host and device) in the USB Type-C PD connection, even the device with the PD Pass-Though port, must be considered when sizing the source (PSU). For this reason, a […]