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All About Docks

Arbitrarily PC Reboots/BSOD with Symantec DLP

Some users have complained that user PC arbitrarily and intermittently reboot when use Symantec DLP and a Targus Universal Docking Station.  The following appears in the Windows Debugger dump file:

BugCheck 7F, {8, 801e0000, 0, 0}

*** ERROR: Module load completed but symbols could not be loaded for vrtam.sys

*** ERROR: Module load completed but symbols could not be loaded for dlkmd.sys

Probably caused by : vrtam.sys ( vrtam+1a93 )

This is an issue with Symantec DLP vrtam.sys and not DisplayLink dlkmd.sys.  See http://answers.microsoft.com/en-us/windows/forum/all/bsod-0x9f-driverpowerstatefailure-ntoskrnlexe/f66e070f-dba4-41cd-9f4a-6b1d899d6a19?auth=1 .

Categories: Did You Know

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