After making sure my Lenovo X1 Carbon had updated Intel USB 3.0 eXtensible Host Controller and Intel HD Graphics 4000 drivers, I still couldn’t get my Targus Universal Dock to connect to USB 3.0 – even after using the X1 Carbon’s USB 3.0 port! In fact, the Intel USB 3.0 eXtensible Host Controller did not show in the Device Manager. To quickly fix the issue, I downloaded and installed an update for the BIOS – in my case, to UEFI version G6ET96WW (2.56) – and after rebooting, the dock connected as expected at USB 3.0 SuperSpeed. This picture shows what a dock attached to a USB 3.0 port will look like in the Windows Device Manager.
NOTE: To see Devices By Connection within the Device Manager window, simply click on the “View” tab and select.